Ski season is over; departing from the resort is bittersweet. No sooner did the bedlam of Christmas week descend, than the winter season gripped and didn’t let go until April 1st. Flailing skis, rose-petal turndowns and Champagne & S’mores rituals played out amidst the shimmery mountainous symphony composing the most majestic backdrop ever conceived.
Hired three years ago, I was employee number five. It was nine months prior to the resort’s grand opening and as the team grew, together we built the processes, procedures, systems and services from the ground up. The camaraderie that develops during an opening and the subsequent years of working out the kinks is a unique experience…and getting it right takes time.
Since this day, 250 staff members have joined the hotel. Watching their development into new roles and promotions hard-earned, the venting of frustrations and struggles with the workload; it's been a ride. There have been LOTS babies, blossoming relationships and the strife of managing life’s blows. Work a constant effort maintaining balance between personal and professional with an absurd amount of crossover.
That being said, from line staff to Executive Committee, the team is as dysfunctional as they come and if we are one great big family, then I am undoubtedly the rogue sister. In a certain sense, I feel like my leaving is a form of abandonment and have even contemplated staying. This industry is in my blood, hard as I’ve attempted transfusion and I’ve had great fun re-joining the ranks of the crazy.
I’ve wondered…if I were truly unselfish would I remain? Would I attempt to help the team to reach our potential? Would I do everything in my power to convince ownership to pony up the cash to take this hotel from four to five stars? Would I?
I’ve thought about it long and hard. It’s not even because the idea of not working for five months has such a heavenly ring to it. I just know that my staying would simply serve as yet another distraction…something shiny to hold my attention until I snap back into my search for the unknown.
So, with heartfelt thanks and much love, I bid you adieu.